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Students: Chapter 8

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Resources For a Closer Look

In Print

Hoppe, M. H. (2007). Active listening: Improve your ability to listen and lead. San Francisco: Jossey-Bass.

Active listening refers to a person's willingness and ability to hear and understand. In this book, the author teaches the skills that contribute to more active listening during interaction.

Harris, R. M. (2006). The listening leader: Powerful new strategies for becoming an influential communicator. Westport, CT: Praeger.

This book helps managers and employees develop more effective leadership skills within an organization by improving communication through an emphasis on listening. It offers practical tips for overcoming barriers to listening and to use listening responsiveness to improve conversations and relationships in the workplace.

Steil, L. K., & Bommelje, R. K. (2004). Listening leaders: The ten golden rules to listen, lead, and succeed. Edena, MN: Beaver's Pond Press.

On the Web

http://www.befrienders.org/

The official webpage of the international organization Befrienders Worldwide. This organization is dedicated to providing listening and support to individuals who are depressed or suicidal.

http://www.listen.org

The official webpage of the International Listening Association, a professional organization dedicated to the study, development, and teaching of effective listening skills and techniques.

On Film

Poll, J. (Director). (2007). Charlie Bartlett [Motion picture]. United States: Sidney Kimmel Entertainment.

This film follows the life the title character, a wealthy teenager who was having a hard time fitting in at his new school. The high school students bemoan the fact that the adults in their lives never listen to them, so Charlie becomes the resident psychologist, listening to the woes of others as they confide in him through the wall of a bathroom stall. Just having someone like Charlie to listen and provide the validation that they need gives the students a sense of satisfaction.

Segal, P. (Director). (2004). Fifty first dates [Motion picture]. United States: Columbia Pictures.

This film follows the developing love story between Henry and his love interest Lucy. Unfortunately, Lucy suffers from short-term memory loss, so she forgets who Henry is every morning. Thus, the couple goes on 50 first dates, during which time Henry listens very carefully to Lucy's thoughts, feelings, beliefs, and dreams, so that he might eventually create the perfect, unforgettable, first date with Lucy.